Privacy Policy
Last updated: August 17, 2026
fullstacknetworkhub ("we," "us," or "our") operates the website at fullstacknetworkhub.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect information that you provide directly to us, including: name, email address, phone number, company name, project details submitted through our contact form, and any other information you voluntarily provide.
We automatically collect certain technical data when you visit our website, including: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and fulfill your service requests, send you project updates and technical documentation, improve our website and services, comply with legal obligations, and send you occasional service-related communications.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Project-related data is retained for the duration of the client relationship plus 24 months.
5. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the right to: access, correct, delete, restrict processing, and port your personal data. To exercise these rights, contact us at [email protected].
6. Data Controller
fullstacknetworkhub, La Rambla 51, 08002 Barcelona, Spain. Data Protection Officer contact: [email protected].
Terms of Service
Last updated: August 17, 2026
These Terms of Service govern your use of services provided by fullstacknetworkhub, located at La Rambla 51, 08002 Barcelona, Spain. By engaging our services, you agree to be bound by these terms.
1. Scope of Services
fullstacknetworkhub provides web development, backend engineering, database design, DevOps, security auditing, performance optimization, cloud infrastructure, e-commerce integration, technical SEO, and ongoing maintenance services. The specific scope, deliverables, timeline, and pricing for each project are defined in individual service agreements.
2. Payment Terms
Payment is due according to the milestones outlined in the project proposal. A 50% deposit is required before work commences. Remaining payments are due upon delivery of each milestone. Invoices are payable within 14 days. Late payments may incur a 2% monthly surcharge.
3. Intellectual Property
Upon full payment, all deliverables, source code, designs, and documentation created specifically for the client become the client's intellectual property. fullstacknetworkhub retains the right to display work in its portfolio unless otherwise agreed in writing.
4. Limitation of Liability
fullstacknetworkhub's total liability for any project shall not exceed the total fees paid for that project. We are not liable for indirect, incidental, or consequential damages. We are not responsible for losses resulting from third-party services, hosting providers, or client-side modifications.
5. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This obligation survives termination of the agreement for a period of 36 months.
6. Termination
Either party may terminate the agreement with 14 days' written notice. In the event of termination, the client is responsible for payment of all work completed up to the termination date. Work-in-progress deliverables will be provided in their current state.
7. Governing Law
These Terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Barcelona, Spain.
Refund & Reimbursement Policy
Last updated: August 17, 2026
At fullstacknetworkhub, we are committed to delivering high-quality web development services. This Refund Policy outlines the conditions under which refunds may be issued for services provided from our office at La Rambla 51, 08002 Barcelona, Spain.
1. Deposit Refunds
The initial 50% deposit is fully refundable if cancelled before work has commenced. Once development work has begun, the deposit is non-refundable as it covers project planning, architecture design, and resource allocation.
2. Milestone-Based Refunds
Payments for completed milestones are non-refundable, as work has been delivered and accepted. If a milestone deliverable does not meet the agreed specifications outlined in the project proposal, fullstacknetworkhub will rectify the deliverable at no additional cost within 14 business days.
3. Subscription & Maintenance Refunds
Monthly maintenance subscriptions may be cancelled at any time with 14 days' notice. No refund is issued for the current billing period, but no further charges will be applied. Pre-annual subscriptions are refundable within 30 days of purchase, minus the pro-rated value of services already delivered.
4. Non-Refundable Items
The following are non-refundable: third-party license fees, domain registration costs, hosting fees already incurred, and work completed and approved by the client.
5. How to Request a Refund
To request a refund, contact us at [email protected] with your project reference number and reason for the refund request. We will review your request within 5 business days and respond with a resolution. Approved refunds are processed within 14 business days to the original payment method.
6. Disputes
If you are dissatisfied with the resolution of a refund request, you may escalate the matter by contacting us in writing. We commit to resolving all disputes amicably and in accordance with Spanish consumer protection laws.
fullstacknetworkhub · La Rambla 51, 08002 Barcelona, Spain · [email protected] · +34 747 13 86 50
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